Ryan graduated from Oskaloosa High School in 1994 and continued his education in Minnesota, graduating from the School of Communication Arts and Minneapolis Institute of Technology with Associate Degrees in Graphics Arts and Mathematics. After working in computer graphics and printing, he opted to further his education and broaden his skills, attending the University of Minnesota Institute of Technology with a concentration in programming and general information technology.
Ryan joined the Walton Agency in 2012 and he has learned the insurance business from the bottom up in a variety of roles, including personal and commercial customer service, agency webmaster and IT systems expert. As the current Assistant Agency Manager, Ryan devotes more of his time to meeting the challenges of operating an independent agency in our ever-changing insurance industry.
Ryan represents the 4th generation of Walton’ family management. His educational background and acquired skills form a solid foundation for his future insurance career.
Joyce Webb joined the Agency in 2000 and soon passed her Personal Insurance License Exam with high marks. Over the past eighteen years, she has performed the duties of a senior customer service representative for insurance personal lines. Agency clients know her as a main contact for policy writing, change requests and claims reporting. Her efforts are directed toward maintaining a high agency standard of customer service dedicated to the philosophy that the customer comes first.
Over many years, Joyce has been active in the Oskaloosa community in general and St. Mary’s Catholic Church in particular. For several years she chaired fund raising dinners to support the Senior High School vocal program. Joyce has a long history of active support of St. Mary’s. She has served as President of the Pastoral Council; been a Lector and Eucharistic Minister; served on the Education Committee and taught religious education.
Her hobbies include quilting, cooking, gardening and who in the family makes the best salsa.
Bob was born and raised in Oskaloosa, IA and graduated from Oskaloosa High School. After a four-year tour of duty in the U. S. 8th Air Force’ Strategic Air Command (SAC) as a Nuclear Weapons Specialist, Bob was honorably discharged and returned to the University of Iowa to earn a Bachelor of Business Administration Degree in Insurance & Finance. He continued on at the University with post graduate (MA) work in Risk Management. As a graduate assistant to Professor Emeritus, Dr. Emmett Vaughan, he taught several sections of undergraduate General Insurance in the Business College. When this educational tour of duty at Phillips Hall was complete, Bob founded the first of two Iowa City property and casualty insurance agencies. Walton Insurance Services would later become part of the combined Welt, Ambrisco and Walton Insurance Agency. The second agency, First Insurance Services, was sold and merged with several other Iowa City agencies.
Civic activities & awards: Over the years Bob has served as President of the Iowa City Jaycees and Iowa Jaycee Metro Chapters, before becoming the third member of the Walton family to serve as President of the Oskaloosa Chamber of Commerce. Bob has been awarded the national Jaycee’ Henry Giessenbier Memorial Trophy as President of “the most outstanding Jaycee chapter in the State of Iowa,” while the Iowa City Jaycee’s received the Top Five Iowa Parade of Chapter’s Plaque. Among other awards are the Bob Cronk Speak-up Trophy, the Oskaloosa Jaycee Distinguished Service Award and Oskaloosa BPOE Elk of the Year. Bob is also quite proud to have received Iowa Governor Robert D. Ray’s Governors Leadership Award for his civic work as Chairman of the Oskaloosa Bicentennial Celebration. His many other activities and hobbies include creative writing, electronics projects, computer programming, music CD production, biking, gardening and national politics.
Ruth Walton joined the Agency in 1983. As a co-owner she now serves as its Vice President and Treasurer. Ruth has become a key figure in agency accounting and internal management. She performs a variety of tasks as the head of insurance and agency-management processing. Ruth oversees the accuracy of data in practically every paper and electronic system, both in-coming and out-going. She serves as the Agency’s unofficial customer greeter and thoroughly enjoys her role as such.
Ruth’s educational background includes a Bachelor of Arts Degree in Education from the University of Iowa. She taught at the University Laboratory School and the Iowa City School District before moving on to insurance several years later. Through the years Ruth has been very active in the St. Paul Congregational Church, serving on many committees and boards while participating in the church choir for thirty-plus years.
Her hobbies include gardening, writing, remembering every conceivable important date and taking care of nature’s critters.
Your Name Here
We are currently seeking two career hires: (1) Customer Service Agent (CSA) in personal lines and (2) Commercial Insurance Producer. Please click on the EMPLOYMENT Tab at the top of the page or click here for the details.